My Favorite Assistance Story
An old man lived alone in Ireland. He wanted to dig his
potato garden, but it was very hard work. His only son, who would have
helped him was in prison for bank robbery. The old man wrote a letter to his
son and mentioned his predicament. Shortly, he received this reply,
" FOR HEAVEN'S SAKE, Dad, don't dig up the entire garden, that's where I
buried the money".
At 4 a.m. the next morning, a dozen policemen showed up and dug up the entire
garden without finding any money. Confused, the old man wrote another note to
his son telling him what happened, and asking him what to do next.
His son's reply was " Now plant your potatoes, Dad, it's the best I could do
from here".
Help is not on the way, but help is also
not in the way! We've learned that it is often counter-productive to
arrive on site, install a system, and then disappear. The user doesn't gain
"pride of ownership" nor the hands-on knowledge necessary for long-term
maintenance of the system. Instead of flooding you with training we believe in the go slow
approach where you can learn at your own speed and not make a purchase
commitment until you actually see benefits from our software
The first step is
to know where to start digging - and the remote assistance (using Citrix
server or GoToMyPc to share your actual screen over the web) we can give for
startup is really of value. In fifteen minutes over web and by phone we can walk you
through entering a quotation, making it into a customer order and follow it
through manufacturing - scheduling, shop floor control and
inventory/purchasing. Our system will then ship
it and invoice it.
BASICS and
WINCAMS are the Windows versions of SIM*plicity software. The SIM*plicity
concept (which has been proven over 25 years) is to help control your business from
quotation to cash. It is not just a tool for order entry or
manufacturing but a complete system that helps you maximize profit.