My Favorite Assistance Story

 

An old man lived alone in Ireland.   He wanted to dig his potato garden, but it was very hard work.  His only son, who would have helped him was in prison for bank robbery.   The old man wrote a letter to his son and mentioned his predicament.    Shortly, he received this reply,

" FOR HEAVEN'S SAKE, Dad, don't dig up the entire garden, that's where I buried the money".

At 4 a.m. the next morning, a dozen policemen showed up and dug up the entire garden without finding any money. Confused, the old man wrote another note to his son telling him what happened, and asking him what to do next.

His son's reply was " Now plant your potatoes, Dad, it's the best I could do from here".
 

Help is not on the way, but help is also not in the way! We've learned that it is often counter-productive to arrive on site, install a system, and then disappear. The user doesn't gain "pride of ownership" nor the hands-on knowledge necessary for long-term maintenance of the system. Instead of flooding you with training we believe in the go slow approach where you can learn at your own speed and not make a purchase commitment until you actually see benefits from our software

 
The first step is to know where to start digging - and the remote assistance (using Citrix server or GoToMyPc to share your actual screen over the web)  we can give  for startup is really of value. In fifteen minutes over web and by phone we can walk you through entering a quotation, making it into a customer order and follow it through manufacturing - scheduling, shop floor control and inventory/purchasing. Our system will then ship it and invoice it.
 
BASICS and WINCAMS are the Windows versions of  SIM*plicity software. The SIM*plicity concept (which has been proven  over 25 years) is to help control your business from quotation to cash. It is not just a tool for order entry or manufacturing but a complete system that helps you maximize profit.