Cowboys and Shepherds
| The 1995 annual
meeting was my first exposure to NASFM (National Association of Store
Fixture Manufacturers). As part of my
presentation, I discussed management styles and talked
about those companies headed by cowboys and those by
shepherds. Now that I know the members better, I think
almost all of you are cowboys. There are very few
shepherds among your flock. It's natural; most of you are entrepreneurs. You started your companies from scratch and built them up with your drive. Now, youd like to relax and envision morphing yourself into a shepherd: building a management team and empowering it to make sound decisions. However, you realize that leopards never lose their spots nor will you lose the urge to strap on your guns when you enter into negotiations with your perceived opponents - customers and suppliers. Shepherds also have liabilities. They tend to "pass" on opportunities unless they're a sure thing and they never build businesses from scratch. They have too much faith, and glitches in the road of life leave them badly shaken (the UPS strikes affect on Just-In-Time warehousing). They concentrate on caring for (and shearing) their flock while the world around them changes. The best example, outside our industry, of course, was when cowboy Steve Jobs of Apple was replaced by a series of "professional managers". They solidified the company and delivered dividends to the shareholders - but only for a while. To the outside world and to other executives you can be a cowboy but it is essential that you learn to interact with your factory as a manufacturing shepherd:
The Marlboro Man had a good ride but died of lung cancer; the shepherd's life is safer but dull. (Children dream of being cowboys when they grow up - I've never met one whose goal was to be a shepherd.) Real cowboys and shepherds are loners, dictators of cattle and sheep, and spend little time interacting with people. Perhaps its time to abandon these childish stereotypes. You have to deal with people (equals in species if nothing else) and become a team leader. Your first assignment is to answer the question: "What does your company want to be when it grows up?"
Say what you may but: - Companies like countries often need a man on a horse. - Shepherds are sometimes overly dependent on their sheepdog.
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